In your company, you may feel as though achieving tendering success is just out of reach. Time appears to work against you as you rely on others to deliver a quote within a short timeframe.
It can feel like a constant challenge when needing all the information to create an accurate tender for your client. Bryair has been through this all before and now knows how to make the most of the tendering process, ensuring client satisfaction and repeat business.
Key features:
- Controlled organisation over time
- Understanding what your client requires
- Ensuring your client knows the service they are getting
Controlled organisation over time
Since its creation in 2013, Bryair has made tendering a priority for winning contracts. Overtime the company has perfected the process, ensuring that we have our method to success that we are happy to share.
After tendering for so long, Bryair created templates to write from every time a tender needs to go out. Creating templates shaves off the unnecessary time it would take to create a new one. This means our estimator, Tom Sharpe, can be invested in what is important, communicating with the client and managing expectations. Using past tenders, similar to the job we are quoting is a great way to increase productivity. With amendments to the past quote, we can create a tender which is still efficient for our consumers use.
Under time constraints like this, creating the tender is the last thing you want to have all your focus on. Being able to complete a stage quickly and accurately gives you the chance to persevere elsewhere.
Over time, experience improves your ability to create high-quality tenders faster than at the beginning. We all have to start somewhere.
Understanding what your client needs
At Bryair, we like to understand what our client needs. Make sure you are speaking directly with your client, ensuring you know exactly what their expectations are. They are expecting a service not a product, so maintain this throughout the whole process. There is nothing that makes a process smoother than a happy client. This also ensures you do not have to be constantly time wasting by referring back to past mistakes.
The clients that Bryair works with are very happy with the service and experience they receive. When you give clients a satisfying experience, you will begin to notice workflow increasing. Eventually you will start to build a relationship with your client, understanding from previous experience what they want at a quicker rate. Like our director says, ‘You get out what you put in’.
Ensuring your client knows the service they are getting
Some clients do not fully understand what services are included in our final price. At Bryair, we completely break down our costs into as many parts as necessary so clients understand how we arrive at a particular price. Breaking down the price and putting the time in now means not having to do it later, giving your clients more of an incentive to choose you. It acts like a services shopping list for our clients.
This is not just beneficial for them, but for your company too. You can refer back to your tender at a later date and reuse it as a template for similar jobs in the future, as mentioned above. Organisation is useful in the long term, your clients will know they are getting their money’s worth and you will feel like you have ticked every box.
Learning from your mistakes and growing as a company is beneficial to your company in the long term. The tendering process really does test this side of your company. It ensures you can work under pressure, juggling multiple priorities at once. As a team who has now found the perfect way to tackle tendering, we understand how stressful it can be. Do not remain stagnant, develop your skills to make tendering easier for you.
If you have a project you’d like to discuss, please contact us.