In your company, you may feel as though achieving tendering success is just out of reach. Time feels like it is stacked against you, relying on others to get a quote through o you in a short amount of time.
It can feel like a constant challenge when needing all the information to create an accurate tender for your client. Bryair has been through this all before but now knows how to make the most of the tendering process, ensuring their clients are satisfied and come back for more.
Key features:
- Controlled organisation over time
- Understanding what your client requires
- Ensuring your client knows the service they are getting
Controlled organisation over time
Since the moment Bryair was created in 2013, tendering has been a priority for winning contracts. Overtime the company has perfected the process, ensuring that we have our won method to success that we are happy to share.
After tendering for so long, Bryair created templates to write from every time a tender needs to go out. Creating templates shaves off the unnecessary time it would take to create a new one. This means our estimator, Tom Sharpe, can be invested in what is important, communicating with the client and managing expectations. Using past tenders, similar to the job we are quoting is a great way to increase productivity. With amendments to the past quote, we can create a tender which is still efficient for our consumers use.
Under time constraints like this, creating templates is the last thing you want to have all your focus on. Being able to complete a stage quickly and accurately gives you the chance to persevere elsewhere.
Do not be disheartened when it comes to the tendering process, overtime experience will improve, creating high quality tenders faster than at the beginning. We all have to start somewhere.
Understanding what your client needs
At Bryair, we like to understand what our client needs. Make sure you are speaking directly with your client, ensuring you know exactly what their expectations are. They are expecting a service not a product, so maintain this throughout the whole process. There is nothing that makes a process smoother than a happy client. This also ensures you do not have to be constantly time wasting by referring back to past mistakes.
The clients that Bryair provides for are very happy with the service and experience they receive. When you give clients a satisfying experience, you will begin to notice workflow increasing. Eventually you will start to build a relationship with your client, understanding from previous experience what they want at a quicker rate. Like our director says, ‘You get out what you put in’.
Ensuring your client knows the service they are getting
Some clients do not fully understand what services are included in our final price. At Bryair we like to completely break down our costs into as many parts as necessary, so they understand how we have gotten to a particular price. Breaking down the price and putting the time in now means not having to do it later, giving your clients more of an incentive to choose you. It acts like a services shopping list for our clients.
This is not just beneficial for them, but for your company too. You can reference your tender when going back to it at a later date, this can also be used in the future as a template, like said above, for similar jobs. Organisation is useful in the long term, your clients will know they are getting their money’s worth and you will feel like you have ticked every box.
Learning from your mistakes and growing as a company is beneficial to your company in the long term. The tendering process really does test this side of your company. It ensures you can work under pressure, juggling multiple priorities at once. As a team who has now found the perfect way to tackle tendering, we understand how stressful it can be. Do not remain stagnant, develop your skills to make tendering easier for you.
If you have a project you’d like to discuss, please contact us.